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AI automation studio for SMEs

If you are evaluating Smith.ai.

A Code2b alternative to Smith.ai.

If you are weighing Smith.ai, here is how Code2b differs. Smith.ai is a US virtual receptionist and answering service. Code2b is a done-for-you AI automation studio that designs and integrates a custom voice agent into your own systems, EU based, GDPR compliant, run by two named founders on fixed scope and fixed fee, with a Private AI option.

Book a free automation auditFree. No commitment. The audit is yours to keep.
  • Built to SOC 2 controls
  • GDPR compliant
  • Private AI: data never leaves your servers
Done-for-you

we build and integrate it, you do not configure a service

EU based

GDPR compliant, EU data residency available

Private AI

self-hosted option, data stays on your servers

A fair comparison

Code2b and Smith.ai, side by side

Two different categories. An answering service picks up your calls; an automation studio builds a system into your business. Here is how that plays out.

Delivery model
Code2b
Done-for-you. We scope, build, and integrate the automation into your stack, then hand it over running in production.
Smith.ai
A subscription answering service. You sign up, configure your call flow, and their receptionists and AI handle the calls.
Who stays in the loop
Code2b
Human-in-the-loop. Your team sets the rules and stays in control of anything that needs judgement.
Smith.ai
Calls are handled by their staff and AI to your script. Designed to run without you on the line.
Build approach
Code2b
Custom-built. The voice agent is trained on your business and wired into your CRM, calendar, and tools.
Smith.ai
A templated service, configured to your script from their available plans and integrations.
Data residency and GDPR
Code2b
EU based. GDPR compliant with a signed DPA, and EU data residency available.
Smith.ai
A US-based provider. Confirm data residency and GDPR terms with them directly.
Who you work with
Code2b
Two named founders, Aleksandar and Dusan Janca, accountable on every build.
Smith.ai
A staffed team with account management behind the service.
Scope and fee
Code2b
Fixed scope and fixed fee, agreed up front. No surprise costs.
Smith.ai
Recurring subscription with usage-based plans. Check current pricing with them.
Private AI option
Code2b
Yes. We can self-host the models so your data never leaves your servers.
Smith.ai
Not the model. A managed cloud service.
Beyond answering calls
Code2b
The same engineering takes on intake, back-office, document, and CRM automation once the voice agent is live.
Smith.ai
Focused on call answering, messaging, and front-desk capture.

Stated fairly and at the category level. We do not publish prices, quotes, or specific claims about Smith.ai. Confirm their current terms with them directly.

Honest fit

Who should pick Code2b, and who Smith.ai is fine for

Both can be the right choice. The difference is whether you want a service that answers calls or a system built into your business.

Pick Code2b if
  • You want a custom voice agent wired into your own CRM, calendar, and tools, not a generic script.
  • You are in the EU or need GDPR compliance and EU data residency.
  • You want fixed scope and fee with two named founders accountable, not an open-ended subscription.
  • You may need Private AI, where the models are self-hosted and data never leaves your servers.
  • You want to automate beyond the front desk: intake, back-office, documents, and CRM work too.
Book a free automation audit

Free. No commitment. The audit is yours to keep.

Smith.ai is a fine fit if
  • You want a fast, staffed answering service to pick up overflow and after-hours calls.
  • You are comfortable with a US-based provider and a recurring subscription.
  • You do not need the agent integrated deeply into your own internal systems.
  • You want humans answering on a light setup rather than a built system you own.

Both can be the right call. We will tell you straight in the audit if Smith.ai is the better fit for what you need.

Real outcomes

What a built system does once it is live

Anonymized by industry, never named. These are the same numbers we quote in an audit.

Hospitality~10 min

saved per booking

A voice and systems build that syncs the hotel stack instead of re-keying every reservation.

  • Voice agent
  • Systems sync
Professional firms2+ hrs

saved per case

Niche-trained models surface what matters and intake books the work in, human-in-the-loop.

  • Self-hosted option
  • Your case files
Code2b2 to 4 wks

to live, fixed scope and fee

We start with one workflow, usually the voice agent, and expand from there.

Real builds, anonymized by industry. The same numbers we quote, never invented.See a real build
FAQ

Questions, answered straight.

They solve the same problem from different angles. Smith.ai is a virtual receptionist and answering service. Code2b is a done-for-you AI automation studio that builds and integrates a custom voice agent into your own systems, then expands into the rest of your operations. If you want a built system you own rather than a subscription service, Code2b is the alternative.

An answering service picks up your calls to a script and passes on messages. A custom voice agent is trained on your business, qualifies the caller, and writes the result straight into your CRM, calendar, and tools, so the work is captured and routed, not just logged. You stay human-in-the-loop on anything that needs judgement.

Yes. Code2b is EU based and GDPR compliant, with a signed DPA, encryption at rest and in transit, role-based access control, and audit logging. EU data residency is available. For the most sensitive work we offer Private AI, a self-hosted build where data never leaves your infrastructure.

Yes. That is the point of a custom build. The agent is wired into your CRM, calendar, and tools so a captured call becomes a booked, routed, qualified record, not a message you have to action later.

Fixed scope and fixed fee, agreed up front after a free audit. Most builds go live in 2 to 4 weeks. We start with one workflow, usually the voice agent, and expand into intake, back-office, and CRM automation from there. No surprise costs.

Yes. For sensitive or regulated work we can run the models on your own infrastructure. Data never leaves your servers, nothing is sent to a third-party model, and your team approves every output.

Build it, do not rent it

Get a voice agent built into your business.

Book a free automation audit: a concrete look at the calls you are missing and the system we would build to capture them. No commitment, and we will tell you straight if an answering service is the better fit.

Book a free automation auditSee our services
  • Built to SOC 2 controls
  • GDPR compliant
  • Private AI: data never leaves your servers

Free. No commitment. The audit is yours to keep.

Book a free automation audit