AI Chatbot Development Services
Short answer: AI chatbot development services design, build, and deploy custom conversational AI for your business, from customer support bots to lead-qualification bots to internal copilots. At Code2b we build chatbots on the Claude API and modern LLMs, connect them to your data and tools, and keep them running. Most go live in 2 to 4 weeks.
A chatbot that just answers FAQs from a script is a 2018 product. We build bots that read your knowledge, take real actions, and get better over time.
What we build
Customer support bots
24/7 bots that resolve common questions instantly, pull from your real knowledge base, escalate the hard cases to a human with full context, and learn from every conversation. Typical result: support teams handle 3x the volume without more headcount.
Lead-qualification bots
Bots that engage site visitors, ask the right questions, score the lead, and book the qualified ones straight into your calendar while routing the rest to nurture.
Internal copilots
Bots your team talks to instead of digging through systems. "What's the status of order 4412?" "Draft the renewal email for this account." The copilot reads your tools and answers or acts.
Document and decision bots
Bots that read contracts, invoices, or applications, extract what matters, and make or recommend a decision with an audit trail.
How we build them
We do not bolt a generic widget onto your site. Each bot is built around your actual use case.
Discovery. We define what the bot must do, what it must never do, and what data it needs.
Design. Conversation flows, the model and retrieval setup (RAG over your knowledge), integrations, and guardrails.
Build. Development on the Claude API or the right model for the job, with rigorous testing across normal, edge, and adversarial cases.
Deploy and improve. Live deployment with monitoring, plus ongoing tuning from real conversations.
Security and compliance
Data security is built in, not bolted on. Encryption in transit and at rest, secure API key management, role-based access, and audit logging. We align with GDPR and SOC 2 practices, and for regulated industries we build self-hosted bots so no data leaves your infrastructure.
Why Code2b
You work directly with the builder. Aleksandar architects AI agents for document processing, decision-making, and support, and leads every engagement personally. You are not handed to a junior.
We build agents, not scripts. Our bots use modern LLMs and retrieval, so they understand your content and improve, instead of breaking the moment a user phrases something the script did not expect.
We integrate, so the bot does real work. A support bot that can only talk is half a product. Ours read and write to your help desk, CRM, and databases. See how we approach this in our AI automation services.
What it costs
A focused support or lead bot typically starts around $5,000. Complex agents with multiple integrations, custom RAG, and decision logic run higher, with optional monthly retainers for monitoring and tuning. You get a scoped number on the free call.
Frequently asked questions
AI chatbot development services are the custom design, building, and deployment of conversational AI for a business. A provider defines the use case, builds the bot on an LLM, connects it to your data and tools, and maintains it.
A focused custom bot typically starts around $5,000, with complex multi-integration agents costing more. Pricing depends on the use case, integrations, and security requirements.
Most bots go live in 2 to 4 weeks. A simple support bot can ship faster, a multi-integration agent with custom retrieval takes longer.
Yes. We build bots that read and write to your CRM, help desk, and databases so they take real actions, not just answer questions.
Yes. We use encryption, secure key management, role-based access, and audit logging, and for regulated industries we build self-hosted bots that keep all data inside your infrastructure.
Ready to build a bot that actually works?
Book a free 30-minute strategy call. We scope the right bot for your use case and give you a plan with timeline and cost.
Book your free strategy callService led by Aleksandar Janca, founder of Code2b. Builds AI agents on the Claude API for support, document processing, and decision-making.